Eugene H (6/18/16)
A business trip brought me to this hotel and I was delighted to find it at such a high standard. Staff were very friendly and efficient and food was excellent. Room (220) was above par for some other 4 stars. Well done to all the staff.
Martin B, Buckingham, United Kingdom (6/18/16)
We had stayed at the Malone Lodge on our last visit to Belfast and we looked forward to our return. There is convenient car parking immediately behind the hotel. Although you enter the hotel from the rear you still get a good impression as the hotel is well presented throughout.
There was a friendly welcome at the desk. Our room was on the top floor easily accessed by lift. We were overlooking the street but it is tree lined and relatively quiet. Our room was spacious, well equipped with a comfortable bed. The bathroom was excellent with a good walk-in shower which we had requested.
We had reserved a restaurant table in advance for dinner; sensible to do this on a Saturday night. There was a good choice on the menu and the service was efficient and friendly. Breakfast was served in the same area and again there was a good choice and service was very friendly and helpful making for a good start to the day. The hotel is smart in appearance and very clean. We would be happy to return here.
Mrs2T, Belfast, United Kingdom (6/14/16)
I had my wedding reception here a few years back and since then we have stayed here a good few times. Staff are always welcoming and efficient, They bend over backwards for you to meet your needs. Food is always fantastic. Rooms are stunning also stayed in your apartments which were lovely! So tidy and clean couldn't fault you on housekeeping everything was superb!! So close to the city centre and botanic gardens everything within walking distance. Will be back again soon!!
Attended a family wedding and cant commend the staff highly enough for being so accommodating. The banqueting manager on the day (unfortunately I did not catch his name) was really a credit to the hotel and catered to everything for the bride and groom! Very attentive. The rest of the staff were very friendly too even though the lobby was very busy and the residents bar was too which Im sure can be very stressful. The room was standard but with a great bathroom, all you need for a one night stay. Breakfast was great.
I got the impression that the work that has been done has made a hugely positive impact. And it seems all staff have received great training! Well done.
Just finished a 3 night stay at the hotel and really can't fault the hotel or staff. The hotel is clean and modern and in a good location. The staff appear to take a real interest in your stay and could not help enough with suggestions of thing to do and places to visit, even in the wonderful April weather!
Stayed here with my mother and daughter last week and I cannot recommend it enough. I had previously emailed to say it was our first trip to Belfast as a birthday treat and upon arrival we had been given an upgrade and there was a birthday card and fruit platter in our room as a birthday treat. This was such a nice touch.
The hotel is spotless and nicely decorated. It is in a lovely quiet leafy part of the City and is within 15 mins walking distance of the town centre. Found the people of Belfast so friendly and cannot wait to return to the Malone Lodge. Best part of our stay was the breakfast, plenty on offer and could not fault any of the food.
We thoroughly enjoyed our stay. All the staff were very pleasant & helpful.
Lovely evening meal & breakfast was an absolute joy! My husband & I were very impressed with the service.