Attended a family wedding and cant commend the staff highly enough for being so accommodating. The banqueting manager on the day (unfortunately I did not catch his name) was really a credit to the hotel and catered to everything for the bride and groom! Very attentive. The rest of the staff were very friendly too even though the lobby was very busy and the residents bar was too which Im sure can be very stressful. The room was standard but with a great bathroom, all you need for a one night stay. Breakfast was great.
I got the impression that the work that has been done has made a hugely positive impact. And it seems all staff have received great training! Well done.
Just finished a 3 night stay at the hotel and really can't fault the hotel or staff. The hotel is clean and modern and in a good location. The staff appear to take a real interest in your stay and could not help enough with suggestions of thing to do and places to visit, even in the wonderful April weather!
Stayed here with my mother and daughter last week and I cannot recommend it enough. I had previously emailed to say it was our first trip to Belfast as a birthday treat and upon arrival we had been given an upgrade and there was a birthday card and fruit platter in our room as a birthday treat. This was such a nice touch.
The hotel is spotless and nicely decorated. It is in a lovely quiet leafy part of the City and is within 15 mins walking distance of the town centre. Found the people of Belfast so friendly and cannot wait to return to the Malone Lodge. Best part of our stay was the breakfast, plenty on offer and could not fault any of the food.
We thoroughly enjoyed our stay. All the staff were very pleasant & helpful.
Lovely evening meal & breakfast was an absolute joy! My husband & I were very impressed with the service.